FAQ: Your Big Give Questions Answered
18th April 2024
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Heard of the Big Give and want to know a bit more about it? Well, you’ve come to the right place. This appeal is an incredible opportunity to have your donation doubled, thereby maximising your impact!
We realise you might have a lot of questions when it comes to the how's and what's of this appeal, so here's your top questions about the Big Give, answered:
Q: What is the Big Give's Green Match Fund?
The Green Match Fund is a matched giving appeal that aims to support charities tackling environmental issues. These charities apply to the Big Give, which is then reviewed by the Big Give, their partners, and the Environmental Funders Network (EFN).
Successful charities are then given match funding which is reserved for their organisation. This match funding is then unlocked by public donations given through the Big Give’s online fundraising platform during the week of the campaign.
Q: What is matched funding?
Match Funding is when the public donates to a chosen charity through a Big Give campaign. The Big Give campaign then asks funders to match that donation. For example, £100 from a member of the public, would double to become £200, multiplying its original impact!
Q: How long will it be running for?
Tree Aid’s Big Give Green Match Fund appeal will be running from the 18th-25th April, and donations during this time will be matched.
Q: What countries or projects is the appeal helping?
This appeal is raising unrestricted funds, meaning your support will have an incredible impact across our six project areas in the Sahel.
Want to know what your donation could support? See our donation breakdown here.
Q: How can I donate?
You can donate through the Big Give’s online fundraising platform between 18th-25th April. The link to the website can be found here.
Donations will only be accepted via debit card, credit card or Apple or Google Pay and BACS. Donations made offline (for example through cheques or CAF payments) cannot be match-funded.
If you want to donate £500 or more, donors can also choose to use the BACS donation option. Please set this up as soon as possible, as BACS payments can sometimes take time. If these BACS payment reach the Big Give after the week of the campaign, they will not be matched.
Q: What is your target?
Our target is to raise £48,000 in one week. We have a generous long-term supporter who has pledged to support our appeal with a £12,000 donation, which means The Big Give has pledged a further £12,000 to our appeal. However, to unlock this matched giving from The Big Give we need to raise £24,000 from supporters and this brings our total fundraising appeal target to £48,000.
This appeal is being sent to a small group of donors so that you can have maximum impact with donations being matched.
Q: How many donations will be matched?
The first £24,000 donated to the appeal will be matched. We can still accept donations after our target of £48,000 is reached.
Q: What happens if you exceed the target?
If we raise more than our target, we will help more people lift themselves out of poverty using trees. If we raise less than our target, we can scale back our work accordingly. The campaign fits with our overall mission - to enable people living in the drylands of Africa to unlock the potential of trees to reduce poverty and protect the environment - and as such it won't become invalid.
Q: Help! I am having trouble donating.
If you are having issues donating, try refreshing the Big Give page or accessing the campaign through a private or different browser. If the issues remain unresolved, please send a screenshot of the problem you’re experiencing, along with the browser, version, and device type you’re using to hello@biggive.org
Q: I've forgotten my password.
If you have forgotten the password to your Donation Account, click on the ‘Donate now’ on a charity campaign page, then click on the ‘Login’ button in the middle of the page. You will see a ‘Forgot password?’ link, which will allow you to change your password.
Q: I still have questions, who can I contact?
To find out more about the appeal please contact Clare at clare.hanley-theare@treeaid.org or on 0117 909 6363