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Gifts that Grow FAQs

How it works in 3 easy steps

1. Choose a gift. Browse our exciting range of gifts, from trees to tools. Your donation will help grow trees and empower communities across dryland Africa. 

2. Select a greetings card and personalise it. Pick from a variety of card designs to go with your gift. If you're sending a gift to a loved one, add a personalized message in the card. 

4. Send your gift and make a difference. Choose to send your gift via post or email. Your loved one will receive either an information card about the gift or a link to learn more about its impact.  

Your donation will be put to good use - empowering communities across the drylands of Africa, wherever the need is greatest. 

  • Yes, you can either have the cards sent directly to you in the post or we can post the cards directly to your recipients – just provide us with their details and your personalised message.

  • Yes, you can send your gift with an e-card. Just choose your gift and card design, you then fill in your recipient's details, personal message and the date you’d like the card sent. This will be sent directly to their inbox.

  • We suggest that the recipient first checks their spam/junk folder, as it may be in there. If not, please get in touch and we will assist you further.

  • Yes, for each gift you can choose an e-card or physical greetings card to be sent. You then have the option to fill in different recipients’ details and choose which gifts you would like to be sent to them. This section is after you have filled out your personal details at the checkout.

  • Gifts that Grow provide examples of how your donation could be used across our projects in the drylands of Africa. Your donation will be put to good use empowering communities in the countries we work in and used wherever the need is greatest.

  • We aim to dispatch orders within 2 working days of receipt. All orders are sent by 2nd class Royal Mail. For last-minute gifts, we suggest ordering an e-card so that it can be sent straight to the recipient.

  • Absolutely! You can select the e-card option and send your gift straight to the recipient. We also post gifts within the UK for £1, overseas for £2, or both UK and overseas for £3.

  • If you have made a mistake on your order, please get in touch as soon as possible and we will try to amend it. Unfortunately, we are not currently able to make any changes to e-cards.

  • If you are struggling to place your order you can contact our Supporter Care Team by calling 0117 909 6363 or emailing info@treeaid.org (Monday to Friday, 9am – 5pm), they will be happy to help!

Get in touch

Other ways to CONTACT US

 

By phone

Call us on (+44) 0117 909 6363. We are open 9am — 5.00pm, Monday to Friday.  

By email

Contact us at info@treeaid.org.

By post

Our UK office address is Tree Aid, Brunswick Court, Brunswick Square, Bristol, BS2 8PE.